Questions

Questions

Frequently asked questions

Event Day

Where do you deliver?


We deliver throughout Onondaga County, specifically in the greater Syracuse Area.




Do you decorate outdoors?


Yes! However, this cannot always be possible for every party. In the event of inclement weather, balloons may not last and set up could be dangerous. In this case, we will contact you with other options for your event.




What if the weather is bad the day of my event?


If your event is outdoors, there may be a risk of not-so-great weather. In this case, we will contact you either when you book or days before to discuss other ideas for your event.




What can I expect on my event day?


We will discuss a delivery timeframe prior to your event day. That day, we will send a message telling when we are on our way to your event! To make the delivery process go smooth, please have your space picked and cleared out for the balloons.




Do you teardown?


Yes we do for an additional cost. The time for this will be discussed prior to your event.





Booking

How far in advance should I book?


As soon as you possibly can! Dates can quickly fill up and in order to guarantee we can party with you, we recommend advanced bookings.




How does "Get a Quote!" work?


Our Get a Quote! system is a new way to book with us! This form takes no longer than 10 - 15 minutes and helps us learn what your ideas are for your event. After you submit this, we will review your responses and get back to you with a 1-3 business days. Filling out this form does not guarantee we will book together (but hopefully we will!).




How can I book?


You can call us at (315) 458 - 7781 during businesss hours or contact us at luanne@mickeysballoons.com You can also contact us through our new Get a Quote! system




I'm not sure about colors or what I want. Where can I look?


We have a "Balloon Color Chart" on our website where you can view a variety of balloon colors and types we offer. We also have many pictures under "Services" where you can see. our past work.





Info

Who are we?


Welcome to Mickey's Balloons! We are a family-owned balloon decor business in Syracuse, NY. We have been decorating and creating fun since 1983!




Are you certified?


Yes! I am a cerfied balloon decorator through Qualatex.




What are your hours?


Our business hours are: Tuesday - Friday: 10am - 4pm Saturday: 10am - 12pm We are closed Sunday & Monday